We would like to express our sincere gratitude for your continued patronage of Ark Tategamori products.

We have discovered an error in the storage instructions on the food label of our "Tategamori Kogen Traditional Egg Hot Spring Eggs (2 eggs per pack)" 12-pack, which we produced, manufactured, and sold. We sincerely apologize for this error.

We would like to report the details as follows.

■ Target product names

"Tategamori Kogen Traditional Eggs, Hot Spring Eggs (2 eggs)"

■Applicable sales period

From August 12, 2026 to August 22, 2026

■ Contents of the "Storage Instructions" label

Incorrect: Store away from direct sunlight, high temperatures, and high humidity.
Correct: Store in the refrigerator at 10 degrees Celsius or below.


■Regarding the response

Customers who purchased the affected products during the affected sales period are kindly requested to contact us at the inquiry desk listed below.

In the future, we will thoroughly implement verification systems and proofreading processes during label creation to prevent such labeling errors from occurring again.
Once again, I offer my deepest apologies for this matter.

[Contact Us]

Ark Co., Ltd. [Ark Tategamori]

TEL: 0191-63-5100

Reception hours: 10:00 AM - 5:00 PM

Responsible: Terui, Kamoda