We would like to express our sincere gratitude for your continued support of our products.
We have recently discovered that the following products manufactured and sold by our company have deficiencies in the ingredient list on the label (omissions of ingredients and incorrect order of listing).
We sincerely apologize for the great inconvenience and concern caused to our customers and all those involved.
We would like to report the details of the mislabeling and the safety of the products as follows.
■ Target product names
- Tategamori Kogen Pork Seasoned Raw Offal with Soy Sauce
• Tategamori Kogen Pork, seasoned grilled meat (soy sauce)
■ Details of the misprint
Incorrect: Pork (from Iwate Prefecture), soy sauce (contains wheat and soybeans), sesame seeds, sesame oil, chili bean paste (chili peppers, broad beans, salt, wheat flour, alcohol), garlic, ginger, chili peppers
Correct: Pork (from Iwate Prefecture), soy sauce (contains wheat and soybeans),Sugar, sesame seeds, garlic, ginger, doubanjiang (chili peppers, broad beans, salt, wheat flour, alcohol), sesame oil,chili pepper
■ Regarding the safety and health impact of our products
There are no issues with the quality, hygiene, or safety of our products.
Furthermore, the "sugar" that was omitted from the list does not fall under the category of specified allergens (mandatory or recommended items) under the Food Labeling Act, so there have been no health effects from consuming this product to date.
If you have any concerns or questions regarding the affected products, please contact us at the inquiry desk listed below.
[Contact Us]
Ark Co., Ltd. [Ark Tategamori]
TEL: 0191-63-5100
Reception hours: 10:00 AM - 5:00 PM
Responsible: Terui, Kamoda